FAQs

Accounts

Yes, an account is required to check out. Creating an account with HD Filters ensures you can:

  • Save your name, address, and shipping information for faster future orders.
  • Securely store your payment information for convenience.
  • Add vehicles to Your Garage and link filters to them for easy reordering.
  • View and reorder from your past purchases.

We value your privacy — we do not sell your information or spam your inbox. You’ll only receive relevant order updates and occasional important announcements.

Our discounts apply to everyone, regardless of account type:

  • 10% off orders over $125
  • 20% off orders over $200
  • 25% off orders over $1,000

These are automatically applied to your subtotal at checkout — no coupons required.

Ordering

Discounts are calculated on the entire order value and shown in your cart subtotal.

You can order any quantity you like — mix and match parts freely. We list case quantities for your reference if you prefer to buy by the case.

Use our online Part Number Cross-Reference Tool to find the right HD Filters equivalent. If you have a list, email it to us at info@hdfilters.us and we’ll be happy to cross-reference it for you.

Yes, once your order ships, you’ll receive a confirmation email with tracking details.

Shipping

Shipping is calculated by package weight, size, and distance. You can preview shipping charges using our Shipping Estimator in the cart before checkout.

We currently ship within the U.S. and Canada only.

Most in-stock orders ship within 24 hours. Special-order items may require additional processing time — we’ll notify you of any delays.

No, we keep product pricing transparent and separate from shipping charges. This allows you to see exactly where your costs come from.

Yes. If you would like assistance in placing a large order, please contact us at info@hdfilters.us.

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